Cellular service disruption alert

All cellular services will be temporarily unavailable for West Park staff, patients, and visitors on Wednesday, May 29, from 8:00 a.m. to 5:00 p.m. During the planned maintenance window, phone calls, text messages, and mobile data will not be accessible on both hospital and personal devices.

However, internet and Wi-Fi services will remain available in this period. Hospital staff will be able to access the internet as well as use all web-based applications and communication tools via the West Park Wi-Fi network. This also includes West Park assigned handheld devices (iPhones) in use by various departments and clinical units.

These maintenance activities will enable the migration of our in-building cellular repeater system from a wireless connection via the cellular tower network to a more robust and reliable fiber optic connection.