COVID-19 Visitors Policy

    The latest visitors status for West Park Healthcare Centre

    Visitors in hospital

    We continue to update our Visitor Information based on guidance from Ontario Health.  Please click on the link below for updates on our Visitor Guidelines.

    Updated Visitor Guidelines at West Park Healthcare Centre - June 17, 2021 

    Visitor Access as Essential Care Partner application - November 23, 2020  

    How to safely wear a medical mask 

    November 23, 2020

    In response to the Guidance of the Toronto Region, West Park is permitting essential visitors and essential care partners for patients staying longer than 14 days, vulnerable patients, and patients transitioning to and from West Park. Each patient can have one designated visitor and one alternate ONLY, for scheduled visits of one hour, twice per week. Individual cases identified by Clinical Care team will be considered on a case-by-case basis.   Visiting places remain the same, until December 1st (or the first snowfall) when outdoor visits will no longer be possible. Infection control measures, including universal masking, proper hand hygiene, physical distancing, and no food or drink consumption, are still in effect. Food is not permitted to be brought in during a visit. Visiting hours remain 10 a.m. – 6 p.m., Monday to Sunday. 

     

    October 9, 2020 – Return to Phase 1

    In response to Guidance of Toronto Region, West Park is only permitting visitors for long-stay patients (greater than 30 days), vulnerable patients, and patients transition from West Park to home or other care setting. Each long-stay patient can have one designated visitor and one alternate, for scheduled visits of one hour. Visiting places are remaining the same, but as the weather gets colder, indoor spaces will be made available for visits. Infection control measures, including universal masking, proper hand hygiene, physical distancing, and no food or drink consumption, are still in effect. Food is not permitted to be brought in during a visit. Visiting hours remain 10 a.m. – 6 p.m., Monday to Sunday. 

     

    August 4, 2020 – Phase 3

    The patient populations above could continue to welcome visitors, however hours were extended to 11:00am until 7:00pm from Monday to Friday (excluding holidays). 

     

    July 23, 2020 – Phase 2

    Additional patients including those who are considered long stay patients were able to welcome one visitor from 11:00am until 3:00pm from Monday to Friday (excluding holidays). who required transition support could also have family (inclusive of paid caregivers) attend West Park appointments with them. 

     

    July 20, 2020 – Phase 1 

    A select patient population including patients who were at the end of life, have significant developmental or intellectual disabilities, critical illnesses, in a mental health crisis, have a life altering diagnosis, experience cognitive impairment or are unable to communicate were able to welcome one visitor on a case-by-case basis between 11:00am and 3:00pm from Monday to Friday (excluding holidays).