COVID-19 Visitors Policy

    The latest visitors status for West Park Healthcare Centre

    Visitors in hospital

    As per guidance from Ontario Health-Toronto Region shared October 6, 2020, and launched on, October 9, 2020, each week, we continue to review WPHC’s visitor access in partnership with patients, families, clinical care teams, infection and prevention and control team and hospital administration. Effective October 20, 2020, the revised approach to visitor access is being expanded based on patient categories from the guidance. Please see the updated visitor/patient information document below for more information.

    Summary for Visitors for Patient and Families - October 20, 2020

    Visitor Access as Essential Care Partner application - October 22, 2020  

    How to safely wear a medical mask 

    October 9, 2020 – Return to Phase 1

    In response to Guidance of Toronto Region, West Park is only permitting visitors for long-stay patients (greater than 30 days), vulnerable patients, and patients transition from West Park to home or other care setting. Each long-stay patient can have one designated visitor and one alternate, for scheduled visits of one hour. Visiting places are remaining the same, but as the weather gets colder, indoor spaces will be made available for visits. Infection control measures, including universal masking, proper hand hygiene, physical distancing, and no food or drink consumption, are still in effect. Food is not permitted to be brought in during a visit. Visiting hours remain 10 a.m. – 6 p.m., Monday to Sunday. 


    August 4, 2020 – Phase 3

    The patient populations above could continue to welcome visitors, however hours were extended to 11:00am until 7:00pm from Monday to Friday (excluding holidays). 


    July 23, 2020 – Phase 2

    Additional patients including those who are considered long stay patients were able to welcome one visitor from 11:00am until 3:00pm from Monday to Friday (excluding holidays). who required transition support could also have family (inclusive of paid caregivers) attend West Park appointments with them. 


    July 20, 2020 – Phase 1 

    A select patient population including patients who were at the end of life, have significant developmental or intellectual disabilities, critical illnesses, in a mental health crisis, have a life altering diagnosis, experience cognitive impairment or are unable to communicate were able to welcome one visitor on a case-by-case basis between 11:00am and 3:00pm from Monday to Friday (excluding holidays).