West Park Privacy Statement

Protecting your privacy

West Park's privacy practices and policies follow the requirements of the provincial government's Personal Health Information Protection Act (PHIPA). Our practices are also consistent with those of other hospitals across Ontario and are based on the 10 guiding principles outlined in the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information; otherwise known as the "CSA Code."


We are responsible for the safe-keeping of your personal health information and have a Chief Privacy Officer who is accountable for the centre's compliance with provincial privacy legislation.

Identifying purpose

We will explain to you the purposes for collecting personal health information and how that information will be used.


We will interpret your request for health care services as implying consent for the collection and use of your personal health information.

Limiting collection

We will only ask you for information that is required for the purposes identified.

Limiting use, disclosure and retention

We will only use personal health information for the purposes that are identified and will keep your information as long as it is needed for those purposes or as required by law.

Ensuring accuracy

We will make reasonable efforts to ensure that your personal health information is accurate, complete and up to date.

Ensuring safeguards

We will take appropriate measures to protect your personal health information.


We will share with you the privacy policies and practices developed to protect your personal health information.

Individual access

We will allow you to access your own personal health information

Challenging compliance

We will address challenges relating to our privacy practices, and have a procedure to address your concerns.