West Park's Privacy Statement

West Park's privacy practices and policies follow the requirements of the provincial government's Health Information Protection Act (HIPA). Our practices are also consistent with those of other hospitals across Ontario and are based on the 10 guiding principles outlined in the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information; otherwise known as the "CSA Code."

1. Accountability
   We are responsible for the safe-keeping of your personal health information and have a Chief Privacy Officer who is accountable for the centre's compliance with provincial privacy legislation.
   
2. Identifying purpose
   We will explain to you the purposes for collecting personal health information and how that information will be used.
   
3. Consent
   We will interpret your request for health care services as implying consent for the collection and use of your personal health information.
   
4. Limiting collection
   We will only ask you for information that is required for the purposes identified.
   
5. Limiting use, disclosure and retention
   We will only use personal health information for the purposes that are identified and will keep your information as long as it is needed for those purposes or as required by law.
   
6. Ensuring accuracy
   We will make reasonable efforts to ensure that your personal health information is accurate, complete and up to date.
   
7. Ensuring safeguards
   We will take appropriate measures to protect your personal health information.
   
8. Openness
   We will share with you the privacy policies and practices developed to protect your personal health information.
   
9. Individual access
   We will allow you to access your own personal health information.
   
10. Challenging compliance
    We will address challenges relating to our privacy practices, and have a procedure to address your concerns.