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West Park Healthcare Centre
feedback@westpark.org
82 Buttonwood Ave.
Toronto ON M6M 2J5
Tel (416) 243-3600
Fax (416) 243-8947

Take a tour of West Park

Ilse Martini:
Multiple Sclerosis

At West Park, Ilse discovered that living with MS doesn't mean one must be defeated by it. She feels she lives a dignified life thanks to West Park's staff.


Patient Services

Complex Continuing Care

General Complex Continuing Care Service

Residential nursing care for people with special chronic care needs

Some people with complex or progressive illnesses or severe disabilities can't get the care they need in the community or in a long-term care facility. At West Park, they find a home.

West Park Healthcare Centre's 26-bed General Complex Continuing Care Service is a 24-hour, residential nursing care program for people with complex or progressive illnesses or disabilities, such as Lou Gherig's disease (ALS), paraplegia or dementia.

  • For admission information, please call the Admitting Department at West Park Healthcare Centre at 416-243-3632, or email admitting@westpark.org.

  • For additional Complex Continuing Care Service information, please call (416) 243-3600, ext. 4845, or email valerie.parkes@westpark.org.


Service Features

  • Specialized 24 hour in-patient care

  • Care is provided by professionals experienced in treating the complex medical, physical, social and emotional problems associated with long-term illness and disabilities

  • In conjunction with a health care team, each resident will develop a personalized program to meet specific care and treatment needs

  • Education about the patient's condition, including opportunities to interact with others dealing with similar issues

  • Family and friends are a valuable part of the resident's support network and are encouraged to partner in the resident's activities

  • Special sensory stimulation activities help residents connect with their environment and live more richly within their limitations.

  • Care is provided by a team that includes a care co-ordinator, nurses, client care attendants and physicians. Additionally, other staff are available as needed, including a dietitian, occupational therapist, physiotherapist, psychologist, social worker, speech-language pathologist, respiratory therapists, recreation therapists and other medical specialists


Eligibility

Residents of West Park's General Complex Continuing Care Service are adults who:

  • have a chronic or progressive illness whose potential for improvement is limited
  • are medically stable
  • are unable to live independently in the community
  • have care needs that exceed those available through community services or in a nursing home because of medical complexity (e.g. tracheostomy or feeding tubes)

Referral by a health care professional is required.


Accommodation costs

  • The cost of medical and professional care in standard ward accommodation (where four people share one room) is covered for patients with a valid Ontario Health Card issued by the Ministry of Health and Long-Term Care.

  • The Ministry of Health and Long-Term Care requires an additional daily complex continuing care co-payment, which is subject to change (30-day notice of increases will be provided).

  • Additional fees are charged for semi-private (two people per room) and private (one person per room) accommodation. Details on co-payments and preferred accommodation are available from West Park's Financial Services Department at (416) 243-3600, ext. 2074.

 

 

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Rehabilitation, Complex Continuing and Long-Term Care